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Mackay City Ford

A message to our customers about Coronavirus 

As we monitor and learn more about the spread of Coronavirus in our city and across Australia, we want to be transparent about what we are doing to protect our customers and employees.

As a dealership, we have been working behind the scenes to make it easier for our customers to interact with us online. Our Customer Relations team is ready and waiting to answer all of your questions as well as send you product videos, all from the comfort of your home.

Not only have we embraced online for our customers, but we have also made big changes in the way we communicate internally between staff and departments. We have enhanced our technology and moved our processes online to minimise face-to-face contact.

We have also enforced strict hygiene procedures across every aspect of the sales and service journey. 

Sales

Although we have always practiced cleanliness, all of our staff have been provided additional hand sanitiser and antibacterial wipes to ensure their workspaces and offices are cleaned throughout the day and between each customer visit.

Customers have the option to test drive a car alone, with no staff member present.

We are implementing virtual test drives and product presentations to enable our customers to learn more about the vehicle they are interested in without having to visit the dealership in person.

We are fully stocked, with all cars in the yard displaying driveaway pricing and specifications. Feel free to pop in after-hours if you're more comfortable.

We have extended our Online Enquiry team's hours from early morning to late evening, seven days a week (including Public Holidays) to answer any questions about sales, finance, parts, and service.

 Service

We are introducing steering wheel and gear shifter wrapping.

Vehicle keys are being placed in plastic zip-lock bags.

Our courtesy bus will cease operation due to social distancing regulations.

Our waiting areas are cleaned frequently and we have removed refreshments.

Our staff is wiping down reception benches including EFTPOS machines between each customer visit.

We can also take payments over the phone.

Next-Generation Ranger Raptor

The most powerful Ranger ever

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Next-Gen Ranger

Next-Generation Ford Ranger

Pre-Order the Next-Gen Ranger

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Next-Generation Ford Everest

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2022 Mustang

Coming Soon 

* This estimate is based on a loan term of 0 years and interest of 0% p/a. Important information about this tool. For an accurate finance estimate, please complete our finance enquiry form.

A Vehicle for Every Lifestyle

See our full lineup of vehicles and find the one that best fits you.

  • ALL
  • SUVs
  • COMMERCIAL
  • PERFORMANCE
  • SPECIAL EDITION
  • FUTURE VEHICLES
Puma

Puma

Escape

Escape

Everest

Everest

SUV

SUV

Transit Bus

Transit Bus

Transit Van

Transit Van

Transit Cab Chassis

Transit Cab Chassis

Ranger

Ranger

Transit Custom

Transit Custom

Ranger FX4 MAX

Ranger FX4 MAX

Ranger Wildtrak X

Ranger Wildtrak X

Transit Commercial Range

Transit Commercial Range

Fiesta ST

Fiesta ST

Focus ST

Focus ST

Mustang

Mustang

Mustang Mach 1

Mustang Mach 1

Performance

Performance

Focus ST-3

Focus ST-3

Ranger Raptor X

Ranger Raptor X

Special Edition Rangers

Special Edition Rangers

2022 Mustang

2022 Mustang

Next-Gen Ranger

Next-Gen Ranger

Next-Gen Everest

Next-Gen Everest

Next-Gen Ranger Raptor

Next-Gen Ranger Raptor

F-150

F-150

E-Transit

E-Transit

Mackay
21 Nelson Street 
Mackay, QLD, 4740
Sales Operating Hours
Monday - Friday
8:00am - 5:00pm
Saturday
8:30am - 12:30pm
Sunday
Closed
Service Operating Hours
Monday - Friday
7:30am - 5:00pm
Saturday
Closed
Sunday
Closed
Parts Operating Hours
Monday - Friday
8:00am - 5:00pm
Saturday
Closed
Sunday
Closed

Welcome to Mackay City Ford - Mackay QLD

Ford Focus

We appreciate you taking the time to visit Mackay City Ford's online dealership.

As a Ford dealer, Mackay City Ford provides you with high-performing Ford vehicles designed to thrill and inspire you.

Located in Mackay, Queensland we are your only choice for Ford vehicles. Servicing Mackay and surrounding areas we are ideally located to service one of the fastest growing areas of Queensland. Our website contains news and information on the popular range of Ford Passenger, SUV and Commercial vehicles.

Visit our virtual showroom to see the latest range of Ford models, browse our Used Car stock, online specials, book a service or order Ford Genuine Parts and Accessories from our comprehensive catalogue.

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